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Cannabis seeds and Marijuana seeds
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CALL US TODAY (01473) 359754 INT: 0044 1473359754 INT: 011 44 1473359754
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Frequently Asked Questions

These are some of the most frequently asked questions that are here to make your life a little easier when placing your order.

  • 1.   Worldwide Shipping?

    The Choice ships worldwide but we ask you to check your local law before ordering as laws differ from country to country and state to state. By ordering, you are confirming that you are ok to do so.

    Important Notice: Deliveries to PO BOX Addresses
    We can no longer send signed-for packages to PO BOX addresses in certain countries. If you want us to ship your order to a PO BOX, please make sure that your delivery country features in the list of countries below otherwise your order might be delayed due to a need for a change of address.

    Below is a list of countries that we CAN ship to, to PO Boxes. If your country is NOT on this list it means we CANNOT send to a PO Box in your Country, however we could send to valid physical address.

    European Union Zones
    Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden

    Non-European Union Zones
    Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland

    The Rest of the World
    Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA, South Africa.

  • 2.   Is your shipping discreet?

    All of our packages are shipped very discreetly and your package may be shipped in a number ways, the customer’s name and address and a return address being the only info on the/in the parcel. In some cases there will be a mandatory signed declaration sticker too.
    We also offer alternative ‘super discreet’ and guaranteed shipping options, which can be found at the checkout under ‘Discreet Shipping Options”.
    For exclusions please check our Delivery Options Page.

  • 3.   Methods of payment

    Debit and Credit Cards
    We accept most major credit/debit cards online or over the phone. Our online sales are 3D Secure, 256 bit encrypted and hacker safe making it a very safe place to enter your details. All phone order payments are put through a secure VSP terminal online and once the payment goes through, we do not hold any records of clients credit/debit card details and all other client information remains highly confidential.
    If you are placing a phone order we have to speak to the owner of the card when taking the payment details. This is purely for protection of the card holder and to prevent fraudulent transactions. We will also have to ship the parcel to the card billing address for all phone orders. Please note: Although you are billed by Attitude Apparel you may sometimes see the payment provider website instead. If you do not recognise the charges please contact us and we will clarify this for you.

    International Gift Cards
    International Gift Cards are also accepted online and over the phone should you not have a credit/debit card. You must also call the gift card company to register the card and tell them you are purchasing overseas so they can activate it for international use and remove all blocks on international transactions.

    Can I pay with a Gift Card / Multiple gift cards:
    Yes, we could process the payment with multiple gift cards over the phone. Alternatively you could email us the details and we will process that for you: info@thechoiceseedbank.com with the card type, card number, expiry date, amount available on each card and security code, please ensure that all gift cards are activated for international use and also that it has been registered.

    Postal / Cash Orders
    If you do not wish to process a transaction online or over the phone, you can download a printable order form from our website which is very easy to complete.

    Within UK - you can purchase a postal order from within the United Kingdom and post it to us with the completed order form. Postal orders from within the United Kingdom can be purchased from your local, UK post office.
    These must be made payable to ‘The Attitude Incorporated Ltd’. (If made out to any other name, the money order may be destroyed and result in your order not being processed). Once we receive the money/postal order from within the United Kingdom, we will check that the payable amount is correct before processing the order. Please remember to include delivery costs and any additional super discreet costs, as by not doing so can hold up your shipment.

    International orders - we do not accept international money/postal orders. We do however accept cash payments. You can place an order online and you will be given an order number to include with the payment. Alternatively you could download printable order form from the website and send it to us.

    Please send it to:

        The Choice
        PO Box 1045
        Ipswich
        IP1 9YB
        United Kingdom

    We would advise to use registered mail services so you could follow tracking.

    Unfortunately we do not accept PayPal. Cheques and postal/money orders can only be accepted from within the United Kingdom. Please note there will be a two week holding period for order paid for with a personal cheque.

  • 4.   Do you store card details?

    Never! We use a secure payment gateway system. We never have access to your card details.

  • 5.   Which currency will you charge me in?

    As The Choice Seedbank is a UK based company we will charge you in UK currency (GBP) only at the checkout. Your bank will deal with any currency conversions on their end. We charge only the total order amount in GBP. Please note your card issuer/bank might apply additional fee for using the card overseas.

  • 6.   How to make sure I have the correct amount in my currency?

    Please use the currency converter on the top right corner of the website, this will convert most currencies. Please be aware that you will be charged in GBP at the checkout. Please note, the currency conversion is for guidance only as it is not accurate up to the minute. The currency rates are received once per day, so the value may vary slightly from a more up-to-date source.

  • 7.   My order will not go through.

    If the payment is being declined by the bank, please contact your bank/card issuer and ask them to remove any blocks they may have on International transactions. Please make sure all information entered is 100 % correct and you have sufficient funds to process the transaction. Once you have done this, please place a new order and try again either online or over the phone and the payment should be successful.

    If you are 100% sure that you have entered all details correctly and your card is activated for international use however the payment has failed please contact us so that we can help you through the process and try taking the payment over the phone.

  • 8.   My Order will not go through (Verified Visa 3D authentication).

    3D Authentication is an extra security measure your bank may ask for when going through the checkout. If you do not know the password, please contact your bank/card issuer and they can help set this up / verify it. In the case that you do not know this password, you could call us and we will process the payment over the phone. Please be aware that the order has to be shipped to the card billing address and we have to speak with the cardholder if you pay for the order over the phone.

  • 9.   I can’t complete my order online.

    You may need to double check the details you have entered. You must enter your delivery and billing addresses and choose ALL three options under the “Discreet shipping options” section at the checkout.

  • 10.   Once I have ordered, how do I obtain my tracking number?

    If you place an order online, you will automatically receive an e-mail to confirm receipt of your order. (If ordering over the phone, you can request it on completion of payment). You will then receive an e-mail shortly after, notifying you of your tracking number, (if ordering over the phone, you can request it on completion of payment) and that the order is being processed. Orders are normally processed between 8.30 am and 4.30 pm Monday – Friday UK time.

    If you have not received your tracking number, always remember to check your junk mail folder before contacting us as e-mails do not always end up in your inbox. You can view your tracking id by logging in to your account under the “Order History” section too.

Important Information

Warning Germination of Cannabis seed is illegal in most countries.

Please note: You have to be at least 18 years old to order cannabis seeds from The Choice Seedbank.

By section 6 of the Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the United Kingdom without a license from the Secretary of State. Anyone committing an offence contrary to this section may be imprisoned of fined, or both. Please note therefore that germination of cannabis seeds without an appropriate license is illegal in the United Kingdom.

The Choice Seed Bank do not encourage anyone to break the law in their country.

The Choice cannot be held responsible for the actions of persons who purchase our Cannabis seeds. The Choice can sell you cannabis seeds legally for the use of fishing bait additives or as luxury bird food or as souvenirs. Or you may purchase to store, in case the law changes. International Warning! We dispatch our seeds on the condition that they will not be used by others in conflict with applicable local law. Unfortunately, regulation and implementation in respect of Cannabis seeds often differ from country to country. For this reason we advise you as a matter of urgency to make inquiries about the regulations to which you are subject. It is your responsibility to check with your local laws. As a Choice seedbank company customer, you are prohibited from distributing The Choice seeds to countries where possession of and/or trafficking in Cannabis seeds is illegal. This site is intended for those persons 18 years of age and older.

For your own protection we 'require' you to inquire about and comply with all local laws and international laws governing the purchase of marijuana seeds/cannabis seeds in your part of the world. In many countries, it is illegal to germinate these cannabis seeds. By ordering, 'you confirm that you checked your local and international law and it is safe to do so' and that the responsibility for that decision rests solely upon you.

All cannabis seeds / marijuana seeds are for educational and Souvenir purposes only

 
  • 11.   How long will it take for my parcel to arrive?

    We do quote three working days for orders to be processed and shipped.

    1. U.K. Mainland deliveries usually take between 1-4 working days and are sent ‘recorded, signed for’, which makes them easy to track. Should you not be at home when a delivery is attempted, your postman will leave a slip through your door and your package will be returned to your closest mail depot office, awaiting collection. If you do not collect your parcel it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship if it does eventually arrive back with us. We cannot be held responsible if the parcel is not returned back to us.
    2. 99% of International orders usually deliver within 7 – 10 working days; however they can take up to 21 working days (excluding weekends). Please note we will send your items with signature required, no signature required or regular AirMail international mail services. If a card notifying you of an attempted delivery is left, please contact your local mail services and collect the package from the local mail depot. If you do not collect your parcel it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship if it does eventually arrive back with us. We cannot be held responsible if the parcel is not returned back to us.

    Carriers Used (UK)
    Royal Mail, delivery time 1 to 4 business day after the order has been dispatched - Please contact us if your parcel has not been received within 15 working days.

    Carriers Used (Outside of UK)
    This is generally your local / national mail services / regular postal services. Royal Mail for EC and Export or the best carrier for the destination will be used.

  • 12.   I have not received my goods yet.

    UK Mainland deliveries: Please contact us if you have not received your parcel in 15 business days after the dispatch date.

    International deliveries: If your parcel is an international parcel and you do not receive your goods within 21 working days (excluding weekends), then please contact us. Once you have done so, we will make enquiries to try and track down your parcel with the relevant postal service. If we are unsuccessful then we cannot be held responsible for the mail service and your quarrel is with them.

    If you choose the ‘Guaranteed’ International, we guarantee your parcel for any event of it not arriving to you, and in the event of you not receiving your parcel we will reship your parcel immediately to the original address provided that we do not receive online confirmation of the delivery of your parcel from the mail service. Exclusions from our guarantee include if you parcel is confirmed as delivered, however you claim to have not received it, in this case you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to at your property. Our guarantee is also voided if you enter an incorrect address or invalid name for the delivery address, as it is your responsibility to ensure we have the correct information to ship your parcel to, 99% of parcels arrive through your door however if your parcel requires collecting then this is your responsibility to collect it.

    If the parcel has been deemed as “undeliverable as addressed/unable to forward/unclaimed” with the mail services we will have to wait for the parcel to be returned back to us. If and when it gets back to us we will contact you via email (if email address has not been provided we will call the phone number you have given). We cannot be held responsible if the parcel is not returned back to us.


    Please keep all packaging and breeders packs that your order arrives in/with, in case there is a problem with your shipment. We urge that you do this so we can help rectify the issue.

  • 13.   Can stock be reserved?

    Unfortunately we cannot reserve any stock unless a payment has been made. This includes postal/cash orders too. If you make an order and send payment through the post, we cannot guarantee you will receive the desired items as they may go out of stock by the time the postal/cash order reaches us. We do apologise for any inconvenience caused by this, but we cannot guarantee stock due to volume of orders that are made and unpaid for.

  • 14.   What if an item I have ordered, is out of stock?

    On the whole, we usually have all items in stock. Should we run out of a product, (which does happen from time to time) and we can’t complete your order, we will contact you straight away, either by e-mail or by telephone. If you can’t wait for your items to arrive, you can choose an alternative to replace the out of stock product, to the same value or more, (this may require an additional payment over the phone) so your order is shipped immediately and isn’t delayed any further. If there is no over product that you would like to exchange it for, we will offer you a refund on the out of stock item.

  • 15.   I want to place an order online but I can’t remember my password.

    This is easily resolved. You can have a password sent to the email address by using the ‘forgotten your password’ button on the homepage or at the checkout.

    Alternatively just give us a call, or drop us an e-mail, we will ask you a few questions about your personal details to verify we are talking to the account holder. Once we are happy we are talking to the right person, we will then advise you of your password.

  • 16.   UFO'S and promotional items?

    UFO's are the free of charge items we give away with every purchase. Please note these can change with no given notice, but we do our best to make sure you will get the ones listed on your order. Please note if you have qualified for any other promotional items, these will be added to your cart automatically. If these are not added, please double check the details of the promotion to make sure your order qualifies for it and contact us before placing your order.

  • 17.   Price Match Policy.

    With the price match, the order must be placed over the phone and you will need to give us the link to the website where the other price is. We will match this for you if the product is in stock on the other website and they must ship to your country, and please note we will not be giving away any freebies or the discount code if you do decide to price match with us.

 
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